Troubleshooting

The most frequent issues occurring during integration:

chevron-rightjavax.net.ssl.SSLHandshakeException: Read error: ssl=0xb400007aa9f06888: Failure in SSL library, usually a protocol errorhashtag

Reason:

  • Conflicts between one of our device binding detection controls and TLS/SSL, using AndroidKeyStore

Solution:

  • We've created a special version in which the device binding is disabled. Please, use the following dependency:

    implementation 'com.aheaditec.talsec.security:TalsecSecurity-Community:9.6.0-NO_DB'

For more general issues or questions, visit FAQ page. You can also check out the Issues section of our GitHub repositoryarrow-up-right, where you can report issues and view existing reports.

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